Symptom
- During I-9 Section 3: Reverification, the system displays the question: “Has the employee’s prior work authorization document expired or is no longer valid?”
- The process proceeds only when “Yes” is selected.
- Users cannot complete reverifications prior to document expiration due to this question/logic.
- Compliance concern: the workflow implies completion after expiration.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding
Keywords
i-9, section 3, reverification, work authorization, expired, pre-expiration, prior to expiration, compliance, wording, language keys, onboarding 2.0, form i-9, question, yes required, cannot proceed , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem
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