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SAP Knowledge Base Article - PublicSymptom
You would like to modify the Notes field of a Service Order using the Dynamic Properties feature.
Environment
SAP Sales and Service Cloud Version 2.
Resolution
The Notes field of a Service Order has the Data Type as Array, meaning that based on the system designed behavior, for Array fields the Dynamic Properties are not supported.
Keywords
Array, Field, Dynamic, Dynamic Properties, Properties, Service, Service Order, Order, V2, Version 2, Note, Notes, Notes Field, SAP Service Cloud Version 2, , KBA , CEC-CRM-SRVO , Service Order for SAP Sales/Service Cloud , Product Enhancement
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
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