SAP Knowledge Base Article - Preview

3766016 - Reset password email link missing lang parameter causes hosted page to open in default language

Symptom

  • Users initiating a password reset in a choosen locale, receive an email whose reset link opens in English (default language).
  • The dynamic resetPasswordUrl placeholder does not append the lang=da query parameter.
  • Clicking the link opens the hosted page in English instead of the selected locale.
  • The same behaviour is observed for the reset password success screen.


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Environment

  • SAP Customer Data Cloud
  • RaaS (Screen-Sets, Site Policies, Schema)

Product

SAP Customer Data Cloud all versions

Keywords

reset password, email template, resetPasswordUrl, $pwResetLink, hosted pages, raas, screen-sets, language, locale, lang parameter, localization, i18n, default language, success screen, password reset link , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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