3766091 - Cannot Delete Supplier Invoice Created via Evaluated Receipt Settlement (ERS); Message Says Cancel Goods Receipt

• Unable to delete the supplier invoice created using “Create Evaluated Receipt Settlement.”
• Error message: “Cancel the goods receipt, not the invoice document.”
• Attempting to delete the goods receipt results in another error.
• Error message: “Invoice was created via evaluated receipt settlement.”
• Error message: “Deficit of PU IR quantity.”
• The guidance appears contradictory because both invoice cancellation and direct goods receipt reversal are blocked.

• Product: SAP S/4HANA Cloud Public Edition
• Fiori UI for Invoice Verification (Public Cloud)

1. Create a supplier invoice using “Create Evaluated Receipt Settlement.”
2. Attempt to delete the supplier invoice.
3. Observe the error.
4. Attempt to delete (reverse) the related goods receipt.
5. Observe the error.

• ERS invoices cannot be canceled manually; they must be reversed by the ERS process itself.
• Direct goods receipt reversal is blocked because reversing the GR would create an IR > GR quantity deficit (“Deficit of PU IR quantity”), so the system prevents this to protect GR/IR integrity.

1. Ensure the MM posting periods are open for the company code.
2. Confirm the purchase order line item has the ERS indicator set.
3. Post a return delivery to the vendor via the Post Goods Movement app (this posts a movement opposite to the original goods receipt).
4. Re-run the ERS settlement immediately; ERS detects the return delivery and automatically creates a credit memo that reverses the original ERS invoice.
5. Verify the GR/IR clearing: confirm the purchase order line shows zero balance on the GR/IR account.

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