Symptom
- Error appears during upgrade stack creation when add-ons are present.
- "Customer A" and "Customer B" are in a CCC group
- "Customer A" has entitlements for a SW component version
- The upgrade is being run by "Customer B"
- Maintenance Planner runs into an error: "The technical system [ABAP] contains the following add-ons that are compatible with [product]. However, the add-ons are not entitled for your user. Please contact your SAP accounts executive, for further details on your software entitlement."
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Environment
- Maintenance Planner
Keywords
maintenance planner, add-ons not entitled, not entitled for your user, s/4hana upgrade, upgrade stack, license entitlement, entitlement check, customer number mismatch, CCC, SAP Corporate Group function, cross-customer controlling, license assignment, SAP for Me, FRUN, LMDB, PPMS , KBA , BC-UPG-MP , Maintenance Planning Tools , XX-SER-FORME , SAP for Me , Problem
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