Symptom
The Server Side Integration add-in was uninstalled for ABC user also the user was fully deleted from the Server Side settings, however the contacts and data which were synchronized are still available on user device and Outlook.
Environment
SAP Cloud for Customer
Cause
This is the system expected behavior.
Resolution
Removing the add-in and deleting the user from the Server Side settings on groupware, will not remove the data already created and synched by the tool.
This process will only remove the add-in tool itself from the ABC user.
Keywords
C4C; Add-in; Remove; Data; Deleted; User; Addon; Contacts; SSI , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To
SAP Knowledge Base Article - Public