Symptom
When using the Import function in the Target Planning work center to mass upload Targets, the import process fails and the status displays the error: "Import Validation Failed"
Environment
SAP Sales Cloud Version 2
Reproducing the Issue
- Navigate to Target Planning.
- Click the Import icon.
- Select Create.
- Upload the prepared Excel file.
- Click Import.
- The import status is displayed as Failed with error message "Import Validation Failed".
Cause
The uploaded Excel file contains a mix of new target records and update records (or blank/null records). Combining create and update operations in the same import file is not supported.
Resolution
Use separate Excel files for target creation and target updates:
- For creating new targets: Include only records that need to be created.
- For updating existing targets: Include only existing records with their corresponding Technical IDs and the updated values.
If create and update records are combined in a single Excel file, the system cannot process the request and the import will fail with an error.
Keywords
Targets, Target Planning, Create, Update, Import Validation Failed, Import, mass upload , KBA , CEC-CRM-STP , Sales target planning for SAP Sales/Service Cloud , Problem
SAP Knowledge Base Article - Public