Symptom
- A dimension that has a description in the model appears with its technical ID/name in the Just Ask interface.
- When running a question like " by " in Just Ask, most dimensions show their descriptions, but the affected one shows the technical identifier instead.
- No error message is displayed.
Environment
SAP Analytics Cloud 2026.8.6
Reproducing the Issue
- Open a model and confirm that a public dimension has a description maintained.
- Open Just Ask and select the same model.
- Ask a question that groups results by that dimension (for example, " by ").
- Observe that the dimension is displayed using its technical ID/name instead of the description.
Cause
Just Ask retrieves dimension metadata using English (United States) as the default locale. If a dimension does not have an English (United States) translation maintained, Just Ask cannot show the translated description and falls back to the technical ID.
Resolution
- Open the model in SAP Analytics Cloud.
- Navigate to the Translation section in the left-hand panel.
- Set the language to English (United States).
- Maintain the translated values for the relevant fields of the affected dimension(s).
- Save the changes.
- After the next Just Ask synchronization, verify that the display names are shown instead of technical IDs. Repeat for any other affected dimensions.
See Also
- KBA 3752448 - Imports Models Pointing to OData Services on SAP HANA Cloud Fail When Batch Size Is Greater Than 1000 in SAC
- KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- KBA 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- KBA 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- SAP Analytics Cloud Connection Guide
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support
Keywords
just ask, public dimension, dimension description, technical id, id instead of description, display name, english united states, locale, translation, metadata, model translation, sac, analytics cloud, dimension label, dimension name , KBA , LOD-ANA-ASK , SAC Just Ask , Problem
Product
SAP Analytics Cloud all versions
SAP Knowledge Base Article - Public