SAP Knowledge Base Article - Preview

3766257 - VSaaS - 'Reset E-Signature PIN' link not working

Symptom

The 'Reset E-Signature PIN' link in the reset email notification is not working. When clicking the 'Reset E-Signature PIN' link, the following error is displayed: "This link has expired or is no longer valid. Please request a new reset link using the 'Forgot My PIN' option."


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

e-signature, pin, reset, email, learning, notifications, deeplink, user, expired, not valid, vsaas, forgot my pin, request, reset e-signature pin, this link has expired or is no longer valid , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-ESG , E-Signature , Bug Filed

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