SAP Knowledge Base Article - Public

3766428 - Rehire Job Information history not visible for rehire in People Profile - Onboarding

Symptom

  • Rehire’s Job Information history is not displayed in Employee Central.
  • The Job Information History button is not visible in Employment Information.
  • The user’s profile still shows “Onboarding New Hire” status instead of an employee status.

Environment

SAP SuccessFactors Onboarding 

Reproducing the Issue

  1. Access the rehire’s profile in Employee Central with a role that can view Employment Information.
  2. Navigate to Employment Information > Job Information.
  3. Observe that the Job Information History button is missing and no history entries are shown.
  4. Check the profile header/status and note it still shows “Onboarding New Hire” (rehire not yet hired via Manage Pending Hires).

Cause

Manage Pending Hires was not completed for the rehire. Until the rehire is processed in Manage Pending Hires, Job Information history will not be visible. This is the expected behavior.

Resolution

  1. Open Manage Pending Hires in Employee Central.
  2. Locate the rehire record and complete the hiring action to convert the user from onboarding status to employee.
  3. After processing, verify the profile no longer shows “Onboarding New Hire”.
  4. Navigate to Employment Information > Job Information and confirm that the Job Information History button and historical records are now visible.

Keywords

rehire, onboarding, employee central, job information history, job history missing, history button not visible, manage pending hires, mph, rehire with onboarding, ec integration, employment information, profile shows onboarding new hire, history not displayed, onboarding to ec conversion, rehire job data , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding