SAP Knowledge Base Article - Preview

3766435 - S4CRM: Mandate reference in customer engagement shows mandate description instead of SEPA mandate id

Symptom

For a contract account the description of a SEPA mandate is shown in Customer Engagement whereas the mandate id is expected.


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Environment

  • SAP S4CRM for the release:
    • 205 S/4HANA 2023
    • 205 S/4HANA 2025

Product

SAP S/4HANA for customer management all versions

Keywords

customer engagement, mandate reference, sepa mandate, contract account name, sepa mandate id, mapping, display inconsistency, ce mapping, utilities, s4crm, business partner, contract account, sepa, reference field, ui display , KBA , CRM-S4-IU , S4CRM: Utilities Industry , Problem

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