SAP Knowledge Base Article - Public

3766560 - Trend import to "sysoverallperformance" via extended user information shows duplicate entries while missing few entries

Symptom

  • Importing trend information (sysOverallPerformance) via Import Extended User Information with the Full Purge option results in missing some performance history entries and duplicate display of others.
  • In People Profile > Performance History > View All, certain years are not displayed while other years appear twice.
  • No error message is shown during or after the import.

Environment

SAP SuccessFactors Performance and Goals
SAP SuccessFactors Succession Management

Reproducing the Issue

  1. Go to Admin Center > Import Extended User Information and select Trend Information (sysOverallPerformance).
  2. Import a CSV containing multiple years of performance history for the same user, using the Full Purge option.
  3. After the import completes, open People Profile for the user and navigate to Performance History.
  4. Select View All and observe that some years are missing while other years are duplicated.

Resolution

This issue is planned to be fixed via patch scheduled to be released on Jul 14, 2026 for Preview and July 16, 2026 for Production. 

For release timelines, please review SAP SuccessFactors Patch Release & Road Map Information.

See Also

Keywords

KI1H2026, PMU-27970, sysOverallPerformance, trend data, extended user information import, performance history, duplicate entries, missing data, full purge, trend information, people profile, view all, import issue, performance rating, background element, data discrepancy, PM portlet , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Known Error

Product

SAP SuccessFactors HCM Suite 2605