SAP Knowledge Base Article - Preview

3766859 - Select KPI dropdown not clickable when adding a card in partner dashboard, SAP Customer Data Cloud

Symptom

  • When attempting to add a card in Partner Dashboard, the “Select KPI” dropdown is not clickable.
  • No KPI options are displayed in the dropdown during “Add a card”.
  • Occurs via Edit Dashboard > Add a card in the Admin Console.
  • No error message is displayed.


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Environment

  • SAP Customer Data Cloud
  • Admin Console

Product

SAP Customer Data Cloud all versions

Keywords

partner dashboard, add a card, select kpi not clickable, dropdown empty, kpi list empty, dashboard cards, cdc console, customer data cloud, admin console, gigya, kpi selection disabled, designed behavior, cannot add card, edit dashboard, reports , KBA , CEC-PRO-CON , Admin Console (Settings, Administration, Queries / Reports) , Problem

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