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3767062 - ERP Connector Queue messages stuck in 'NEW' Transfer Status

Symptom

  • A significant number of messages have accumulated in the ERP Connector Queue, with the majority originating from the previous business day
  • ServiceCall and Activity objects remain in 'NEW' Transfer Status within the Connector Queue and are not being processed further
  • No IDoc processing errors are visible at the ERP system level


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Environment

SAP Field Service and Asset Management

Product

SAP Field Service and Asset Management 1.0

Keywords

erp connector queue, new transfer status, servicecall, activity, message backlog, queue stuck, btp memory, message broker, transporter, batch processing, idoc no errors, fsm connector, proaxia connector, s/4hana integration, 256 mb , KBA , CEC-SRV-FSM-ERP , FSM Connector for SAP ERP , Problem

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