SAP Knowledge Base Article - Public

3767172 - Auto Channel Creation CPM Entity Manager

Symptom

When accessing Continuous Performance as a Matrix Manager, inactive Matrix Reports are visible.

Environment

SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

Include Matrix Report channels in Continuous Performance Management (Enable matrix managers and matrix reports to be shown as people selections for Channels by default)

Inactive Matrix Reports appear when accessing Continuous Performance as a Matrix Manager.

Error occurs when accessing the channel/selecting activity in this channel:

Cause

Known issue.

Resolution

Patch fix has been planned for the 2H2026 release. Dates are:

  • Preview: October 12
  • Production: November 13 - 14

Workaround: Remove the Matrix Manager assignment from these inactive users. Once completed, they will no longer appear in the CPM channel list. 

See Also

SAP Help Portal | SAP Online Help

Keywords

KBA , LOD-SF-CPM-ADM , Admin Center, RBP. Permissions and Settings , Problem

Product

SAP SuccessFactors HCM Core 2605