Symptom
Rehire verification tile not present on the home page.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Ensure there's a user going through a rehire check
- Proxy as the affected user who should be able to see the tile
- After proxying, the tile is not visible
Cause
The affected user is not assigned as a responsible user by the rule.
Resolution
- There's a rule meant to assign responsible user's for rehire verification task. The scenario of the rule is called Assign Responsible Group for Onboarding Rehire Check (onb2_ResponsibleGroupSelectionRule).
- Even if the permissions and target population are correct, if the rule doesn't assign the responsible group, for which the user is a member of, the rehire coordinator won't see the tile.
- As a resolution, please ensure the rule assigns the affected user's group to rehire verification.
See Also
Keywords
coordinator, rule, onb2_ResponsibleGroupSelectionRule, assign, rehire, check, rbp , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public