3767364 - Unable to edit preview card generated for URLs in Work Zone workspace feeds

• After publishing a URL inside a Work Zone workspace feed with a description and title, the generated link preview block cannot be edited
• Editing the entry does not update the block even when the URL is changed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP SuccessFactors Work Zone
• SAP Build Work Zone Advanced Edition

1. In a workspace feed, paste a URL and add a description and title.
2. Wait for the system to generate the link preview card below the URL.
3. Share/publish the post.
4. Open the post menu (three dots) and choose Edit.
5. Modify the URL or text and save.
6. Observe that only the plain text is editable; the link preview card remains unchanged and cannot be edited.

The automatically generated preview card does not have editing capabilities. This is a system limitation.

• An enhancement will add the ability for post authors to edit or remove the link preview card on already-shared posts, including title/description/image overrides and an option to hide the preview.
• The fix is planned for Work Zone release 2607B (Aug 6, 2026).

work zone, workspace feed, link preview, preview card, cannot edit, edit feed entry, url preview, generated block, three-dot menu, post edit, link title, link description, thumbnail, static preview, uneditable, DWS-23008 , KBA , LOD-SF-SWZ-WRK , Workspaces and Templates , Product Enhancement