Symptom
While creating a new purge request, users can access/view all DRTM-related purge request types if they have “Create DRTM Data Purge Requests” permission. Users can view other DRTM purge request types like DRTM Employee Profile and DRTM Personal Information.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Navigate to Data Retention Management and start creating a new purge request.
- Observe that all DRTM purge request types are visible (for example, DRTM Employee Profile, DRTM Personal Information) even when only the “DRTM Master Data” permission is assigned.
Cause
- This is expected behavior: the “Create DRTM Data Purge Requests” permission under “Manage Data Purge” grants access to all DRTM purge request types. There is no per-type permission. There is no separate permission to restrict individual DRTM purge request types when “Create DRTM Data Purge Requests” is granted.
- The “DRTM Master Data” permission under “Data Retention Management” controls access to the “Manage Data” → “DRTM Master Data” configuration and does not control DRTM Master Data Purge Requests.
Resolution
If such functionality is needed, customers should raise an enhancement idea to the Product team, as per KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products. This also allows other customers to engage and endorse it.
See Also
- KBA 3355118 - DRTM Master Data Purge - permissions to configure and create purge request
- KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products
- Help Portal - DRTM Purge Permissions
- Community Blog Post - Community influence and adopt
Keywords
drtm, data retention management, purge request types, create drtm data purge requests, role based permissions, rbp, permission control, drtm master data, manage data purge, restrict purge types, access to all purge types, successfactors platform, sf, permission, master data, DRTM Employee Profile , KBA , LOD-SF-PLT-DRM , Data Retention Management , How To
SAP Knowledge Base Article - Public