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3767466 - SAP ASE client connections fail during login handshake although TCP connectivity is successful

Symptom

 

A remote SAP ASE client connection fails with errors similar to:

CT-LIBRARY error: ct_connect():
network packet layer:
internal net library error:
Net-Lib protocol driver call to read data failed

or

SQL30046 [08S01]
Connection to the server has been lost.
Unresponsive Connection was disconnected during command timeout.

or

nrpacket: recv, Connection timed out

The connection appears to timeout during login processing even though:

  • TCP port is reachable
  • Telnet/netcat tests succeed
  • ASE listener is running
  • No ASE stacktrace or engine errors are reported


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Environment

  • SAP Adaptive Server Enterprise (ASE)
  • SAP Solution Manager
  • SAP ASE Open Client / ODBC Driver
  • VPN, Firewall,  Network Filtering Devices

Keywords

ct_connect, SQL30046, SQL30016, timeout, nrpacket, llogin timeout, network packet layer, Net-Lib protocol driver call to read data failed, application filtering, Sybase traffic blocked.  , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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