3767482 - Snowflake connection error due to invalid characters in SAP Analytics Cloud

• An import connection to Snowflake cannot be created.
• Fails with error message: Snowflake connection could not be created. This might be due to the system being unreachable or invalid connection
  details. Please check your input and try again.
• In the HAR, the following can be seen: The Account 'snowflake user account' is invalid. Snowflake Account name must start with an alphabetic character and cannot contain spaces or special characters except for underscores.

SAP Analytics Cloud Enterprise 2026

1. Open the Developer tools in your browser.
2. Attempt to create a Snowflake connection in SAC.
3. Note the error message.

The issue is triggered by an incompatible format in the Snowflake account identifier supplied during the connection setup.

The underlying Snowflake JDBC driver utilizes strict syntax parsing rules. If the Snowflake account name contains an explicitly forbidden character, the driver rejects the handshake before authorization occurs. According to database naming conventions, standard Snowflake account names must initiate with an alphabetical character and are restricted exclusively to alphanumeric values and underscores (_).

More information regarding naming conventions is available in Snowflake's official documentation: Account identifiers | Snowflake Documentation

Modify the Snowflake account identifier to comply with Snowflake rules (must start with an alphabetic character; only underscores allowed; no hyphens). If modification isn’t possible, create a new compliant account and retry the connection.

• Account identifiers | Snowflake Documentation
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