3767542 - Payment reference and Reference Specification fields not displayed in Manage Supplier Down Payment Request app - SAP S/4HANA Cloud Public Edition

In the Manage Supplier Down Payment Request app, the fields Payment Reference, Reference 1, Reference 2, and Reference 3 are visible for some suppliers but not for others.

SAP S/4HANA Cloud Public Edition

1. Open the Manage Supplier Down Payment Request app.
2. Create a down payment request for a supplier and observe that the Payment Reference, Reference 1, Reference 2, and Reference 3 fields are displayed.
3. Create a down payment request for a different supplier under the same company code.
4. Observe that the same fields are not displayed.

This is standard system behavior. The visibility of the Payment Reference, Reference 1, Reference 2, and Reference 3 fields is determined by the field status group of the G/L account associated with the Target Special G/L Indicator assigned to the supplier's reconciliation account in Automatic Account Determination.

If the field status group of the relevant G/L account sets these fields to Suppress, they will not be displayed. If the field status group sets them to Optional or Required, they will be visible.

1. Identify the reconciliation account assigned to the supplier in the Maintain Business Partner app.
2. In Automatic Account Determination, identify the special G/L account mapped to the reconciliation account for the relevant Special G/L Indicator.
3. In the Manage G/L Account Master Data app, check the field status group assigned to that special G/L account.
4. In SSCUI 102393 - Define Field Status Variants, locate the field status group and change the setting for the four fields from Suppress to Optional.
5. If the field status group cannot be modified directly, copy it to create a new field status group, apply the necessary changes, and assign it to the G/L account accordingly.

Manage Supplier Down Payment Request, down payment request, payment reference, reference field, field status group, field status variant, suppress, optional, special G/L indicator, automatic account determination, reconciliation account, G/L account, SSCUI 102393, accounts payable, SAP S/4HANA Cloud, SAP S/4HANA Cloud Public Edition , KBA , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , Problem