3767574 - SAP Service and Asset Manager: Unable to Change Operation Status from Order Level After Setting to Hold in SSAM 2511.1

Users of SAP Service and Asset Manager (SSAM) on Android devices experience status progression locking under specific navigation paths:

• Navigation-Specific Failure: Changing operation statuses works correctly when navigating from the main Operation menu. However, when navigating to an operation from within a Work Order, users are completely unable to make any further status changes.

• Hold Status Lock: Changing an operation status to "Hold" prevents any subsequent status changes in the application.

• Temporary Sync Workaround: Performing a manual transmit/sync temporarily resolves the lock, allowing status changes to function again until the next sequence.

SAP Service and Asset Manager (SSAM) 2511.1 

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