Symptom
- Not able to generate I‑9 section 2
- Restart the pending task from BPE Manage Process task and see error message
- An application error occurred. Please try again later, or notify support (with the error information of errorId=xxxx, timestamp=xxx, and the version information from the current screen) if the issue keeps occurring.
- Check Manage Data >> AssignedComplianceForm, it is I9_SECTION2_2023_V1 for impacted candidate
Read more...
Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
i‑9 section 2, e‑verify, compliance metadata sync, pdfbox error, Arial , application error, Could not process default appearance string '/Arial 0 Tf 0 0 0.502 rg' for field 'I9ListBIssueAuthority' ,IOException , , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview