3767888 - Short dump CX_CSP_ACT_INTERNAL when creating cash pool in manage cash pools app SAP S/4HANA Cloud Public Edition

Short dump error CX_CSP_ACT_INTERNAL is raised in the Manage Cash Pools app when creating a cash pool; an OData communication error is shown; error code ; ABAP dump references exception CX_SY_OPEN_SQL_DB.

• Product: SAP S/4HANA Cloud Public Edition
• Cash Management (Public Cloud)

1. Open the Manage Cash Pools app.
2. Create a new cash pool.
3. Select Create/Save.
4. Observe that an OData communication error appears and a short dump occurs.

An insert into persistence FCLM_CPL_TXT failed due to a duplicate primary or unique key, which raised CX_SY_OPEN_SQL_DB and surfaced as CX_CSP_ACT_INTERNAL.

1. Use a unique cash pool identifier that does not already exist in the system (avoid reusing an existing key).
2. Recreate the cash pool with the new unique key and save.
3. If the issue persists, verify that no record with the same primary or unique key exists in the related cash pool persistence before saving.

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