SAP Knowledge Base Article - Public

3767889 - Update Certificates Using Manage Certificate Application in SAP Traceability Hub

Symptom

An existing certificate in SAP Traceability Hub (TH) requires an update or replacement to ensure continued secure connectivity and system functionality.

Environment

SAP Traceability Hub (TH)

Cause

  • Missing authorization to access the Manage Certificates app.
  • Expired or expiring TLS/MLS certificates requiring replacement.

Resolution

1. Grant Access to Manage Certificates App (if not already assigned)

Production application URL - https://ich4ls.cloud.sap/site#Shell-home

Staging application URL - https://test.ich4ls.cloud.sap/site#Shell-home

  • Log in to the SAP TH Portal.
  • Navigate to User Management.
  • Select the relevant user.
  • Under Applications, select Manage Certificates.
  • Click Save.

Note - Only Admin Users can perform above steps. If no Admin Users are added, please create a case to SAP TH Support Team.

2. Update Certificate Using Manage Certificates App

  • Open the Manage Certificates app.

Case 1: TLS Only

  • Upload the new certificate.
  • Click Activate.
  • The existing certificate will be replaced with the new certificate in SAP TH.

Case 2: MLS (if applicable)

  • Upload the new certificate.
  • Click Activate to update the certificate.

Additional Information -

  • Ensure that the correct certificate file is uploaded before activation.
  • Activation immediately replaces the existing active certificate.
  • Proper user authorization is required to access and perform certificate management activities.

Keywords

SAP Traceability Hub, SAP TH, Manage Certificates App, Certificate Update, TLS Certificate, MLS Certificate, Upload Certificate, Activate Certificate, Certificate Replacement, SAP TH Portal, User Authorization, Manage Users App, Certificate Activation, Expired Certificate, SSL/TLS Configuration, Certificate Renewal, App Access Issue, SAP Cloud Certificate Management , KBA , IS-LS-TH-NET-CER , SAP Traceability Hub Message Exchange Issues Certificates , IS-LS-TH , SAP Traceability Hub , How To

Product

SAP Traceability Hub all versions