SAP Knowledge Base Article - Public

3767965 - Business Place & Profit Center restriction is not working in Manage Customer Line Items App

Symptom

The system is maintained to restrict the view of Manage Customer Line Items app based in Business Place or Profit Center, however, it's not working

Environment

SAP S\4HANA Cloud Public Edition

Reproducing the Issue

  1. Go through role and restrictions configuration (IAM Apps)
  2. Select the app and restriction level\type
  3. Assign to the respective business user
  4. Check app Manage Customer Line Items (Not working)

Cause

The app doesn't support the restriction by Business Place or Profit Center

Resolution

It's necessary to review and reorganize the restriction configuration for a possible workaround based in the pre-delivered fields.

The recommendation to use the Customer Influence Portal is valuable since other partners could be facing this situation. The development team look to the CIP Portal for Feature Request and took most voted ideas to attach in the product roadmap.

Check the Feature Request process: 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition - SAP for Me 

Keywords

Profit Center, Business Place, Restriction, Manage Customer Line Items , KBA , FI-FIO-AR-IS-2CL , Reporting Apps: Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions