Symptom
The system is maintained to restrict the view of Manage Customer Line Items app based in Business Place or Profit Center, however, it's not working
Environment
SAP S\4HANA Cloud Public Edition
Reproducing the Issue
- Go through role and restrictions configuration (IAM Apps)
- Select the app and restriction level\type
- Assign to the respective business user
- Check app Manage Customer Line Items (Not working)
Cause
The app doesn't support the restriction by Business Place or Profit Center
Resolution
It's necessary to review and reorganize the restriction configuration for a possible workaround based in the pre-delivered fields.
The recommendation to use the Customer Influence Portal is valuable since other partners could be facing this situation. The development team look to the CIP Portal for Feature Request and took most voted ideas to attach in the product roadmap.
Check the Feature Request process: 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition - SAP for Me
Keywords
Profit Center, Business Place, Restriction, Manage Customer Line Items , KBA , FI-FIO-AR-IS-2CL , Reporting Apps: Public Cloud , Problem
SAP Knowledge Base Article - Public