SAP Knowledge Base Article - Public

3767974 - Business rule for user id not applied when initiating candidates from SmartRecruiters to onboarding - Onboarding

Symptom

  • System does not apply the business rule to generate the user id when a candidate is moved from SmartRecruiters to Onboarding.
  • User id is generated from the sequence maintained from Company Logo and Settings instead of the custom business rule.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Move a candidate from SmartRecruiters to Onboarding.
  2. Go to Onboarding and review the candidate’s user id.
  3. Observe that the user id is sourced from the Company Logo and Seetings sequence instead of being generated by the custom business rule.

Cause

Expected behavior

Resolution

Currently, custom user id when initiating Onboarding from Smart Recruiters is not supported yet. 

See Also

Keywords

smartrecruiters onboarding, user id generation, business rule not triggered, provisioning sequence, onboarding integration, custom user id, rule trace empty, null condition, always true condition, recruiting management, employee central, rule not evaluated, onboarding configuration, user identifier, candidate move , KBA , LOD-SF-OBX-SR , Integration with SmartRecruiters , Problem

Product

SAP SuccessFactors Onboarding all versions