Symptom
- System does not apply the business rule to generate the user id when a candidate is moved from SmartRecruiters to Onboarding.
- User id is generated from the sequence maintained from Company Logo and Settings instead of the custom business rule.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Move a candidate from SmartRecruiters to Onboarding.
- Go to Onboarding and review the candidate’s user id.
- Observe that the user id is sourced from the Company Logo and Seetings sequence instead of being generated by the custom business rule.
Cause
Expected behavior
Resolution
Currently, custom user id when initiating Onboarding from Smart Recruiters is not supported yet.
See Also
- Generating User IDs with Business Rules – SAP Help Portal
- 2983557 - How to configure business rule for custom user ID / Employee ID format - Onboarding
- 2637165 - How to run Rule Trace
- 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me
Keywords
smartrecruiters onboarding, user id generation, business rule not triggered, provisioning sequence, onboarding integration, custom user id, rule trace empty, null condition, always true condition, recruiting management, employee central, rule not evaluated, onboarding configuration, user identifier, candidate move , KBA , LOD-SF-OBX-SR , Integration with SmartRecruiters , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public