/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
The Machine Learning Scenario "Ticket Categorization" with an active Model is not working.
Read more...
Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
ticket categorization, machine learning, ml, service tickets, auto categorization, incoming email, prediction missing, o icon missing, multiple active models, duplicate model, model activation, 404 not found, empty results, not predicting , KBA , LOD-CRM-ML-SRV , Machine learning for service cloud , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)