3767988 - Drag-and-drop between primary and secondary new hire tasks is not working - Onboarding

• Drag-and-drop action between Primary New Hire Tasks and Secondary New Hire Tasks does not work smoothly.
• The drag-and-drop action is frequently rejected and may require numerous attempts before the item moves.
• There is a request for alternative ways to configure New Hire Tasks and Secondary New Hire Tasks.

SAP SuccessFactors Onboarding

1. Log in to the system.
2. Go to Manage Onboarding and open Edit Onboarding Program.
3. Attempt to drag and drop tasks between Primary and Secondary task lists; observe that moves are often rejected.

Known issue

This is a known issue and engineering is working on a fix.

The workaround availabe is using Manage Data to adjust task grouping and order:

1. Navigate to Manage Data.
2. Open Onboarding Program and select the program to change.
3. Choose Take Action and select Make a Correction.
4. Scroll to Tasks.
5. Open the details of each task that needs to be moved or reordered.
6. Set customTaskGroupId:
   • 1 = Primary tasks
   • 2 = Secondary tasks
7. Set customTaskViewOrder to define the position within the group:
   1. Each position must be unique within the group.
   2. Positions start at 1.
8. Save the changes and verify the ordering in Manage Onboarding.

Note: A product fix is under development under OBX-44029.

Help Portal - Primary and Secondary New Hire Tasks Steps for the Process Variant Manager

onboarding, new hire tasks, drag-and-drop, primary tasks, secondary tasks, manage onboarding, onboarding program, task reorder, task ordering, customTaskGroupId, customTaskViewOrder, task configuration, ui drag drop issue, OBX-44029, onb, obx , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem