SAP Knowledge Base Article - Preview

3768052 - WinAD user is not added after first login

Symptom

"Unrecognized account information: unable to access the CMS. Make sure to specify the correct port and host, then check for network issues. See SAP Knowledge Base Article 2151044 on the SAP Support Portal. (FWM 20030)"


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Environment

  • SAP BusinessObjects Business Intelligence 4.x (4.3 / 2025)
  • Supported Windows Servers

Product

SAP BusinessObjects Business Intelligence platform 2025

Keywords

cluster, winAD, webapp, tomcat, authentication, node, cms , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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