Symptom
Examples:
- View My Profile > I currently cannot display your profile directly due to system limitations. However, I can assist you with general information or guide you on how to access your profile manually. Let me know if you'd like further assistance!
- Run a Payroll > "I can't directly run a payroll for you due to system limitations. However, I can guide you on how to perform this task manually using SAP tools like Employee Central Payroll or Payroll Control Center. Would you like me to explain the steps?"
- Create a Goal > "I can't directly create goals for you due to system limitations. However, I can guide you on how to perform this task manually using SAP tools like go to Performance Goals from SuccessFactors, Would you like me to explain the steps?"
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Environment
- SAP SuccessFactors HCM Core
- Joule in SuccessFactors
Product
SAP SuccessFactors Platform all versions
Keywords
joule, successfactors, llm general knowledge, out-of-scope responses, non-grounded answers, document grounding, sharepoint grounding, guardrails, disallowed topics, retrieval settings, citations, abstain when not grounded, hr policy questions, data governance, response provenance, LOD-SF-PLT-JOU , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , Problem
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