SAP Knowledge Base Article - Preview

3768075 - Create Option Missing for Individual Customer in Value Help During Lead Creation

Symptom

  • After selecting an "Individual Customer" during lead creation, the user is redirected to the customer’s detail fields.
  • The “Create” (+) option for "Individual Customer" is missing in the value help (F4) list screen.



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Environment

  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords


lead creation, individual customer, value help, F4 help, OVS, create icon missing, plus icon missing, lead entity, feature activation hub , KBA , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , Problem

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