3768110 - Onboarding/Offboarding Document Template Error After System Copy from No-PFS Cloud Foundry Environment - Onboarding

Symptom

After a system refresh or environment copy from a source that has been migrated to the No-PFS (Cloud Foundry) environment, Onboarding and Offboarding document templates cannot be configured or uploaded in the destination system. The following error may be observed:

"Http Status Code 403; File could not be updated in PFS."

NOTE: The resolution from KBA 3719972 does not apply in this scenario. See the Cause section for details.

Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

SAP SuccessFactors Onboarding, OBX, ONB, ONB2PfsCfMultiTenantKey, No-PFS, Cloud Foundry, BTP, PFS migration, system copy, instance refresh, document template error, Http Status Code 403, onboarding documents, offboarding documents, Print Form Service, document upload error , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

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