SAP Knowledge Base Article - Preview

3768139 - Email token [m_recruiter_phone] not populating in interview invite emails - SmartRecruiters

Symptom

  • The [m_recruiter_phone] email token does not populate when used in SmartRecruiters interview invite email templates.
  • Other tokens such as [m_recruiter_first_name] and [m_recruiter_last_name] populate as expected.
  • Phone information is configured in the SAP SuccessFactors Employee Central user profile, but does not appear in the SmartRecruiters email.

Note:

  • Some of the links below will redirect you to the SmartRecruiters Help Center, which is hosted and maintained by SmartRecruiters. The content, security, and privacy practices of that portal are governed by SmartRecruiters' terms and policies.
  • To access content on the SmartRecruiters Help Center, you must be authenticated and logged in with a valid SmartRecruiters user account. For more information how to access SmartRecruiters Help Center, refer to 3718125.


Read more...

Environment

SmartRecruiters for SAP SuccessFactors

Product

SmartRecruiters for SAP SuccessFactors all versions

Keywords

email token, m_recruiter_phone, interview invite, phone number, user synchronization, field mapping, recruiter phone, email template, SmartRecruiters, SuccessFactors integration, user profile, token not populating, empty token
, KBA , MNA-SR-EML , Notification & Emails , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.