SAP Knowledge Base Article - Preview

3768241 - Unable to enter difference rate in credit memo request

Symptom

  •  Unable to enter the difference fees rate in a credit memo request created with reference to a billing document.
  •  The fees rate has been charged extra, and the customer wants to raise a credit note.
  •  The issue occurs when creating a credit memo request with reference to the billing document.



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Environment

SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition 2023

Keywords

Credit Memo Request, Fee Condition, Fee Edit Rule, Pricing Type G, VA01, VA41, VF01, O3A1, Credit Note , KBA , IS-OIL-DS-EXG , Exchanges , Problem

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