SAP Knowledge Base Article - Public

3768287 - Error Occurs When Using "Assign to Others" Feature in SuccessFactors Learning

Symptom

Users encounter an error message after completing all steps and clicking the "Close" button when using the "Assign to Others" feature in SuccessFactors Learning. 

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log in to SuccessFactors system as a Manager.
  2. Navigate to Learning.
  3. Browse All.
  4. Select and open any Program > Click 'Assign to others'.
  5. Add Employees > Click 'Next ' -> The message displays "Successfully Assigned - The items/programmes/curricula have been successfully added to the specified employees. If the curricula/programme were already assigned, they will not be re-assigned".
  6. Click "Close" button.
  7. An error occurs with message: “Error loading program details. Please try again”.  

Cause

This issue has been identified as a bug.

Resolution

Our Learning Engineering team is currently working on the code correction. 

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See Also

error message, program details, assign to others, SuccessFactors Learning, curricula, employees, bug, code correction, close button, program assignment, learning system, issue, troubleshooting, error loading

Keywords

KBA , LOD-SF-LMS-PRO , Programs , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-ILX , Integrated Learning Experience , Known Error

Product

SAP SuccessFactors Learning 2605