3768302 - Payment reason not reflected in payment documents posted via Manage Automatic Payments App - SAP S/4HANA Cloud Public Edition

The payment reason is not reflected in the payment document generated via Manage Automatic Payments App even though it was maintained in the original invoice as well as in the master data of the corresponding business partner.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

SAP S/4HANA Cloud Public Edition

1. Maintain the payment reason for a specific business partner in Maintain Business Partner App.

2. Post a supplier invoice for the above business partner with the Payment Reason maintained in the line item.

3. Execute a payment run for the above invoice via Manage Automatic Payments App.

4. After the payment run, confirm that the payment reason is retrieved to the payment run item.

5. Observe that the Payment Reason field in the generated payment document remains blank.

This is a standard system behavior.

Payment reason stores purpose codes of house bank and payee bank and is assigned into each payment transaction, which is populated into the payment run item and the payment medium file as the instruction for the payee bank. Payment reason is not designated to be retrieved to the generated payment documents regardless of whether it is maintained in the original invoice document or in the master data of the corresponding business partner.

Payment Reason and Purpose Codes | SAP Help Portal

manage automatic payments, payment reason, payment document, supplier invoice, not reflected, F0770, blank, not retrieved, payment medium. , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem