3768386 - 'Choose an Existing Payment' option is greyed out in Manage Automatic Payments app

Symptom

The 'Choose an Existing Payment' option is inactive during Reallocation in Manage Automatic Payments app > Revise Payment Proposal.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

Open app Manage Automatic Payments.
Create and schedule Proposal.
Check Proposal(s) in Exception.
Select an item in Exception and Reallocate.
In the pop up window the 'Choose an Existing Payment' option is inactive.

Cause

By default if there is no payment in payment proposal the 'Choose an Existing Payment' option is disabled.

Moreover if the Exception item cannot be grouped with the items under Payments for same supplier, the 'Choose an Existing Payment' option is inactive. For example, if the configuration setting "Separate Payment for each Payment Reference" is enabled for the paying company code in Configuration Activity 101001 'Set up paying company codes for payment transactions', items with different payment references cannot be grouped in one payment. Therefore 'Choose an Existing Payment' remains disabled.

Grouping of items is listed in KBAs:

2586464 - Error ID(Description): 001(No pymt possible because Items with a debit bal.still exist; see job log) - SAP for Me

305414 - F110: Unintelligible grouping of documents - SAP for Me

3555465 - Incorrect Splitting of Payment Documents - SAP S/4HANA Cloud Public Edition - SAP for Me

Resolution

This is the standard system behavior.

Keywords

manage automatic payments, choose an existing payment, greyed out, inactive, advance payment, debit memo, clearing, reallocate, payment reference, separate payment for each payment reference, exception, debit balance, payment proposal, group items, allocation, grouping, F0770, F0 770, F110 , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

3768386 - 'Choose an Existing Payment' option is greyed out in Manage Automatic Payments app - SAP S/4HANA Cloud Public Edition