3768487 - Submit button unavailable in CX application

In CX, an External Candidate applies to a Job Req & is moved forward to an in-progress status where fields are set as mandatory for them to complete when they update their application. They access the Career Site, update all fields, but the Submit button remains greyed out.

The only way for them to save their changes is to click close, and save them via the popup. There are no fields left uncompleted, there should be no reason for the Submit button to remain unavailable for selection.

SAP SuccessFactors Recruiting Management

1. The Candidate applies to a Job Req
2. Recruiter moves them forward in the Talent Pipeline.
3. Per multi-stage configuration, some application fields are made mandatory to the Candidate in this status.
4. The Candidate logs into the Career Site, attempts to update their application via the CX view.
5. Even though all required fields are completed, the submit button is unavailable to select.

This has been identified by Engineering as a defect with CX.

A code fix for this issue has been created and is scheduled for release on 12-Oct-2026 (Preview) and 13-Nov-2026 (Production).

Candidate experiences, applicant, application, complete. , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Problem