SAP Knowledge Base Article - Preview

3768487 - Submit button unavailable in CX application

Symptom

In CX, an External Candidate applies to a Job Req & is moved forward to an in-progress status where fields are set as mandatory for them to complete when they update their application. They access the Career Site, update all fields, but the Submit button remains greyed out.

The only way for them to save their changes is to click close, and save them via the popup. There are no fields left uncompleted, there should be no reason for the Submit button to remain unavailable for selection.


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

Candidate experiences, applicant, application, complete. , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Problem

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