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3768577 - ProductMDMBulkReplicateRequest_In Asynchronous Processing Failure does not Return Error Details to the External System

Symptom

  • Using the asynchronous SOAP inbound API ProductMDMBulkReplicateRequest_In (SAP_COM_0009) to send product data results in immediate technical acceptance only.
  • When backend asynchronous processing fails (for example, due to validation or business errors), ProductMDMBulkReplicateConfirmation_Out is not initiated.
  • The external system and CPI do not receive the final failure status or detailed error reason.
  • Error details are only visible in S/4HANA Cloud Message Monitoring / AIF.
  • CPI captures only synchronous technical faults (for example, connection/authentication/SOAP/XML issues), not asynchronous business processing errors.


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Environment

  • Product: SAP S/4HANA Cloud Public Edition
  • Product Master for Public Cloud

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

ProductMDMBulkReplicateRequest_In, ProductMDMBulkReplicateConfirmation_Out, SAP_COM_0009, asynchronous, SOAP, CPI, AIF, Message Monitoring, product replication, confirmation, error details, failure, inbound, outbound confirmation, S/4HANA Cloud , KBA , LO-MD-MM-2CL , Product Master for Public Cloud , Problem

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