3768805 - Case Cannot be Created due to Display ID Duplication. Adjust the Number Range Configuration and Try Again Error in Case Auto Creation Monitoring

Symptom

In the email to case scenario, the error message Case cannot be created due to display ID duplication. Adjust the number range configuration and try again is displayed in the case auto creation monitoring.

Environment

SAP Service Cloud Version 2.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

Case, Ticket, V1, V2, Migration, Migrated, Cases, Case Auto Creation Monitoring, Error Message, Error, Number, Number Range, ID, IDs, Case cannot be created due to display ID duplication. Adjust the number range configuration and try again, Case cannot be created due to display ID duplication, Adjust the number range configuration and try again, Duplicated, Reserved, Version 2, SAP Service Cloud Version 2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-NR , Number Range for SAP Sales/Service Cloud , Known Error

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