SAP Knowledge Base Article - Preview

3768810 - Webhook is not fired when using accounts.importFullAccount or accounts.importLiteAccount.

Symptom

  • When SAP Customer Data Cloud (CDC) full account is created via the endpoint accounts.importFullAccount or lite account is created via the endpoint accounts.importLiteAccount, webhooks configured in CDC is not fired.
  • Using the CDP to CDC connector to "Create a new lite account" or "Create a new lite account" does not fire accountCreated event.


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Environment

  • SAP Customer Data Cloud
  • Webhooks

Product

SAP Customer Data Cloud all versions

Keywords

gigya, cdc webhook not firing, accounts.importLiteAccount, accounts.importFullAccount, lite account, cdp to cdc, accountCreate, event listener, import endpoints , KBA , CEC-PRO-EXT , Platform Extensibility (IdentitySync, Webhooks, Extensions) , Problem

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