SAP Knowledge Base Article - Preview

3768811 - "Add Me as Admin" Fails for Global Account Administrator

Symptom

A user with Global Account Administrator permissions attempts to assign themselves as a subaccount administrator using the “Add Me as Admin” option.
However, the following error message is displayed:
"Something went wrong while trying to assign you as an administrator of subaccount <Subaccount Name>'. Please try again later. If the problem persists, open a support case."


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Environment

  • SAP Business Technology Platform
  • Cloud Foundry

Product

SAP Business Technology Platform all versions

Keywords

SAP BTP Cockpit, Add Me as Admin, Shadow User, Trust Configuration, Subaccount Admin, IDP, Global Account Administrator, Account Administrator, , KBA , BC-NEO-CIS , Commercial Infrastructure , BC-NEO-CPT-ACC , Account and Entitlement Management , Problem

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