SAP Knowledge Base Article - Preview

3768857 - sso test/preview fails with 'no additional information is available at this time' caused by expired idp certificate - SAP leanix solutions

Symptom

  • Self-service sso configuration test fails in the sandbox environment.
  • Using the sso preview to attempt login results in failure.
  • Error message observed: "No additional information is available at this time."


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Environment

  • Product: SAP LeanIX solutions
  • SAP LeanIX MTM Single Sign-on

Product

SAP LeanIX solutions all versions

Keywords

sso, saml, idp metadata, expired certificate, certificate expiration, sso preview, test connection failed, leanix, mtm sso, no additional information is available at this time, authentication failure, federation metadata, signing certificate, sandbox sso configuration , KBA , LIX-MTM-SSO , SAP LeanIX MTM Single Sign-on , Problem

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