Symptom
After the 1H2026 release, clicking to download XML-type attachments in MDF through Manage Data does not prompt any response. However, it can be downloaded successfully from the People Profile or Manage Document Tool.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors HCM Core 2605
Reproducing the Issue
- Login to SF instance
- Navigate to Manage Data >Select custom MDF
- Attempt to download an XML attachment >Page has no response
Cause
This is a known issue in the B2605 instance related to the UI of the Manage Data page
Resolution
Our engineer team have found the root cause and plan to fix this defect in B2611 release.
- Preview: October 12
- Production: November 13 - 14
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
xml attachment download, internal server error, object store status null, document management service, dms download xml, manage data xml no response, MDF attachment xml, people profile download xml, 1H2026, 2605, 2611, attachment download, ui issue, INC26854394, ECT-272753, KI1H2026 , KBA , LOD-SF-PLT-DOC , Document Management , LOD-SF-MDF-OBJ , Object Definition & Field Related Issues , Known Error
Product
Attachments
| manage data.png |
SAP Knowledge Base Article - Public