SAP Knowledge Base Article - Public

3769020 - Attachments of XML type in MDF cannot be downloaded from Manage Data

Symptom

After the 1H2026 release, clicking to download XML-type attachments in MDF through Manage Data does not prompt any response. However, it can be downloaded successfully from the People Profile or Manage Document Tool.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

 

Environment

SAP SuccessFactors HCM Core 2605

Reproducing the Issue

  1. Login to SF instance
  2. Navigate to Manage Data >Select custom MDF
  3. Attempt to download an XML attachment >Page has no response
     

Cause

 This is a known issue in the B2605 instance related to the UI of the Manage Data page

Resolution

Our engineer team have found the root cause and plan to fix this defect in B2611 release.

  • Preview: October 12
  • Production: November 13 - 14
 As a workaround, the customer can download XML files from the People Profile or Manage Documents Tool.

See Also

Keywords

xml attachment download, internal server error, object store status null, document management service, dms download xml, manage data xml no response, MDF attachment xml, people profile download xml, 1H2026, 2605, 2611, attachment download, ui issue, INC26854394, ECT-272753, KI1H2026 , KBA , LOD-SF-PLT-DOC , Document Management , LOD-SF-MDF-OBJ , Object Definition & Field Related Issues , Known Error

Product

SAP SuccessFactors HCM Suite 2505

Attachments

manage data.png