SAP Knowledge Base Article - Preview

3769139 - No new tasks received in task center when tasks originate from build process automation

Symptom

  • No new tasks are received or displayed in task center.
  • The same tasks are visible in the SAP Build Process Automation (SBPA) inbox.
  • Task center service cache export shows the newly created tasks are received but not shown in the task center UI.
  • Attempting to act on older/stale tasks in task center can return an HTTP 500 error.


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Environment

  • Task Center
  • SAP Build Process Automation
  • Identity federation with OpenID Connect (OIDC) via corporate identity service

Keywords

task center, sbpa, build process automation, tasks not visible, no new tasks, global user id, uuid mismatch, subject name identifier, wfs.subjectNameIdentifier, identity federation, oidc, cache export, destination configuration, user mapping, workflow tasks , KBA , LOD-BPM-WFS , Workflow Service Runtime / Editor , LOD-BPM-INB , SAP Task Center , CA-INB-TSK , SAP Task Center Web App , Problem

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