Symptom
The Account ID is not updated in the Registered Products master data after successful migration.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Service Entitlements work center.
- Go to Registered Products view.
- Search with the Registered Product ID: ABC.
- The Registered Product is created successfully, but the Account ID is not populated in the Registered Product master data.
(ABC represents Registered Product ID created via migration)
Cause
- The Registered Product is successfully created through migration; however, the Account ID maintained in the migration template is not populated in the Registered Product master data.
- The issue has been identified, and a fix has been developed. The fix is planned to be delivered in the 2608 release.
Resolution
Until the fix is released, Manually maintain the Account ID in the Registered Products master data.
- Go to Service Entitlements work center.
- Go to Registered Products view.
- Search with a relevant Registered Product ID created via migration.
- Choose Edit.
- Enter the Account ID in the Account field.
- Choose Save.
See Also
Keywords
Registered Product; Migration; Account ID Missing; Account ID Not Populated; No Migration Error; BYD , KBA , AP-RC-MD , ByD Specific Master Data Objects , AP-IP-INV , Inventory , Problem
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public