SAP Knowledge Base Article - Preview

3769426 - SAP SuccessFactors Mobile app login and passcode behavior for MDM devices

Symptom

  • Customers using Mobile Device Management (MDM) expect users to access the SAP SuccessFactors mobile application without entering credentials (username/password), leveraging MDM (e.g., Microsoft Intune), similar to enterprise browser-based authentication.
  • However, users are prompted for authentication or additional input when accessing the mobile application.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Mobile

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Mobile all versions

Keywords

SuccessFactors Mobile, MDM, Intune, passcode, mobile app password, authentication, login
, KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem

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