3769462 - "An error occurred during the SharedMemory connection attempt " in agent log- SAP Cloud Integration for data services

• Tasks are getting stuck in " JOB:Returning task to agent (/agent_request) "
• IBP datastore connection test is failing with error:"Service [MDS.MetadataBrowsingService] failed to launch backend engine.Check log directory under <DS_COMMON_DIR> for more details "
• Agent is Green status but there are errors in DSOnPremiseAgent log:
• SEVERE: Exception in deleteing JobHistory : [SAP][JDBC Driver][SQL Anywhere]Connection error: An error occurred during the SharedMemory connection attempt 
  com.acta.db.ActaDbException: [SAP][JDBC Driver][SQL Anywhere]Connection error: An error occurred during the SharedMemory connection attempt 
      at com.acta.db.ActaDbManager.getConnection(ActaDbManager.java:298)
      at com.acta.repo.ActaRepository.getConnectionToRepository(ActaRepository.java:187)
      at com.acta.repo.ActaRepository.validateRepository(ActaRepository.java:163)
      at com.acta.repo.ActaRepository.<init>(ActaRepository.java:63)
      at com.acta.repo.ActaRepository.<init>(ActaRepository.java:51)
      at com.sap.im.ds.agentutils.HistoryDeleter.deleteJobHistory(HistoryDeleter.java:168)
      at com.sap.im.ds.agentutils.HistoryDeleter.run(HistoryDeleter.java:278)
      at java.util.TimerThread.mainLoop(Timer.java:564)
      at java.util.TimerThread.run(Timer.java:514) 
• Agent statistics in CIDS UI looks good

SAP Cloud Integration for data services

ci-ds, on-premise agent, jobs stuck, runtime limit, datastore connection test failed, mds.metadatabrowsingservice, sql anywhere, sharedmemory, repository connection, disk full, root filesystem , KBA , LOD-HCI-DS-AGNT , On-Premise Agent, Connectivity, Task Run errors , Problem