Symptom
ProductHierarchyInternalID and ReceiverProductHierarchyInternalID are expected per the Node Product documentation, but not populated in the replicated SOAP message for product when replicating Product Master data from SAP S/4HANA Public Cloud to Client.
The queries focus on:
- Whether a known limitation about Product Hierarchy visibility mentioned in KBA 3695474 also applies to the SOAP API
- Why ProductHierarchyInternalID and ReceiverProductHierarchyInternalID remain in the API specification if so.
Environment
SAP S/4HANA Cloud Public Edition
Cause
This is intentional behavior of SAP S/4HANA Public Cloud system, not a defect. This behavior is also applied for the SOAP API Product Master - Replicate from Client to SAP S/4HANA Cloud.
- In On-Premise systems, Product Hierarchy was stored directly in the material master (table T179, field MARA-PRDHA).
- In S/4HANA Cloud Public Edition, this has fundamentally changed: Product Hierarchy is no longer part of the product record. It is now managed centrally via the Fiori app "Manage Product Hierarchies", based on a new UHF framework that enables version control, validity periods, unique product assignments per hierarchy version, and multi-tenant compliance.
Because the hierarchy data is decoupled from the product master, the SOAP API returns empty values for the corresponding fields by design. The API itself remains Active in the Business Accelerator Hub with no planned deprecation — it has simply evolved to reflect this new architecture.
Resolution
Use specific, separate ODATA APIs designed for product hierarchies and assignments to access product hierarchy information for a product:
- Product Hierarchy Nodes – Read, Create | SAP Help Portal
- Products to Product Hierarchies Assignment - Read, Create | SAP Help Portal
The relevant APIs in Business Accelerator Hub:
See Also
This behavior of Product Hierarchy Field is also explained in the following KBA:
- KBA 3695474 - Product Hierarchy Field Not Visible in Product Master apps
Keywords
SOAP API, ProductHierarchyInternalID, Product Master, replication issue, S/4HANA Cloud, ODATA API, Business Accelerator Hub, Product Hierarchy Nodes, Product Hierarchies Assignment, Manage Product Hierarchies, empty fields, hierarchy data, Fiori app, UHF framework , KBA , LO-MD-MM-2CL , Product Master for Public Cloud , Problem
SAP Knowledge Base Article - Public